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Lumosec Lighting

Customer services

Customer service - call: 0031 85 401 73 95

A question? In the frequently asked questions below perhaps you will find your answer. 
Of course you also can call us.

Frequently Asked Questions (FAQ)

Product questions

Technical questions

Quotes & orders

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What is the delivery time of a luminaire?
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  • Because of the many possibilities we produce all luminaires on order. Depending on the pressure in production, we use a delivery time between 4 and 6 weeks.
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Other questions

Where can I find the product specifications to add in my project?
  • Handy tool. For you as an architect we have designed a handy tool on our website. At product level you will find a button 'Copy specification text'. By pressing this button you can copy the entire specification text and paste it into your project specifications.
Does Lumosec also make light calculations?
  • Yes, in addition to calculations with our own luminaires, we calculate and supply with our partner all lighting fixtures for restaurants, shops, schools, hotels, offices, stations etc.
Do you have a catalog?
  • Yes, contact us and you will receive our catalog by post. It is also possible to view the catalog digitally. Click here for the digital catalog.
Why should I place my order at Lumosec Lighting?
  • You could buy Lumosec Lighting for the following reasons;
    • Quality components - For all our luminaires we use components from renowned manufacturers such as Tridonic, TCI, Seoul Semiconductors, Samsung and Xicato.
    • Quality of the housing - Our aluminum housings are produced in such a way that no annoying seams are visible.
    • Quality diffuser - All our luminaires are supplied with diffusers in one piece, so not in multiple parts (with the exception of long light lines and corner pieces).
    • Quality cooling - The lifespan of a luminaire is largely determined by the cooling. Due to the design of optimum cooling, most luminaires have a lifespan of> 60,000 hours, L80 / B10.
    • Communication - Lumosec Lighting is a relatively small organization, making it possible to communicate directly with you about luminaires, adjustments, light calculations and quotations.
    • Warranty - All Lumosec Lighting luminaires have a warranty period of 5 years.